habibi Platform Account Terms

We at habibi provide a sportsbook and gaming platform available to users in supported jurisdictions where our services comply with local law. These terms describe how we operate, what we expect from you when you open an account, and how deposits, withdrawals, and disputes are handled.

When you join habibi, you agree to our terms and our commitment to fair, transparent practice. We handle your funds securely, process deposits and withdrawals via trusted payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and resolve disputes through clear procedures. This document sets out what that means in practice.

Our policy covers account opening, bonus eligibility, deposit and withdrawal rules, prohibited conduct, and dispute resolution. We update our terms periodically; continued use of habibi means you accept any changes we publish.

Account opening and eligibility on habibi

To open an account on habibi, you must be of legal age in your jurisdiction and not reside in a territory where our services are prohibited by law. When you register, we ask for your name, contact details, and identification. We verify this information to comply with applicable regulations and to protect both you and habibi from fraud.

You are responsible for keeping your login credentials secure. If you believe your account has been compromised, contact our support team immediately via in-app chat or the help section. We do not ask for your password in support conversations—never share it with anyone, including our staff.

Our habibi deposit policy

Deposits on habibi are processed immediately via your chosen payment method. We accept eight payment options: e-wallets (DANA, e-wallet, mobile banking, local payment, online payment), e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Once your deposit is confirmed, funds land in your habibi account balance and can be used across our platform—sportsbook (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), esports (Mobile Legends, Free Fire, PUBG Mobile), live-dealer tables, slots, and lottery games.

We do not impose fixed minimum or maximum deposit amounts. You control how much you deposit. However, we reserve the right to refuse deposits from accounts that appear high-risk or that violate our terms.

Withdrawal terms on habibi

You can withdraw funds from your habibi account at any time, subject to the following conditions:

• Your account must be verified (identity and contact details confirmed).
• The withdrawal amount must not exceed your available balance.
• Any active bonus (welcome offer, referral bonus, or weekly cashback) may have play-through requirements; withdrawing before meeting these requirements may forfeit the bonus.
• Withdrawals are processed to the same payment method used for your original deposit, or to a method you have linked to your account.

Withdrawal processing times vary by payment method. E-wallets (mobile banking, local payment, online payment, e-wallet, mobile banking) typically settle within minutes; local payment transfers settle within standard banking windows; bank transfers (online payment, e-wallet, mobile banking, local payment) depend on your bank's processing time. habibi does not charge withdrawal fees—what you request is what you receive.

Welcome offer and bonus terms on habibi

When you make your first deposit, habibi offers a welcome bonus—typically a percentage match or credit, applied subject to play-through requirements. The exact offer and terms appear during your deposit process. Play-through means you must wager the bonus amount on eligible games before you can withdraw it as cash.

We do not offer fixed bonus amounts (e.g., "our welcome offer free"). Offers are structured as percentages or multipliers applied to your deposit, with conditions that vary by promotion. Read the terms carefully before claiming any bonus.

Weekly cashback and tier progression on habibi

Every week, we calculate your net activity across all habibi sections and return a percentage of your net losses as cashback. The percentage depends on your loyalty tier: Bronze (baseline), Silver, Gold, Platinum, or Diamond. As you accumulate activity points, you progress to higher tiers and unlock better cashback rates. Your tier resets monthly, but progress carries forward.

Referral bonuses are available when someone joins habibi via your referral link and completes their first deposit and play-through. Both of you receive a bonus. There is no limit to referrals, so your earnings grow as your network expands.

Our habibi conduct and dispute policy

We at habibi reserve the right to suspend or close your account if we believe you are violating our terms or applicable law. Prohibited conduct includes:

• Using multiple accounts to claim multiple bonuses or circumvent account preferences.
• Sharing an account with another person or using someone else's credentials.
• Using automated tools or bots to place entries or manipulate our platform.
• Fraud, money laundering, or any illegal activity.
• Abusive conduct toward our staff via chat or support channels.

If we close your account due to a terms violation, any outstanding balance may be forfeited. We will attempt to notify you of the reason, but we are not obliged to negotiate further.

Dispute resolution on habibi

If you believe a transaction on habibi was processed incorrectly, or if you have a complaint about our service, contact our support team via in-app chat or email. We aim to respond within standard support windows and investigate all complaints fairly. We review game results, transaction records, and account history to resolve disputes.

Where a technical error causes a payout to be incorrect, we will correct the amount. If we determine that a result was processed correctly according to our platform rules, we will explain the outcome and may offer a service credit or bonus as goodwill, but we do not reverse correct results.

Jurisdiction and liability on habibi

habibi operates only in jurisdictions where our services are legal. We do not offer our services in territories where online gaming or sportsbook betting is prohibited by law. Users are responsible for verifying that their access and use of habibi comply with their own jurisdiction's law.

habibi is provided on an "as available" basis. We aim for high uptime, but we do not guarantee uninterrupted service. We are not liable for losses arising from technical outages, payment delays, or incorrect entries caused by user error. We use industry-standard security practices, but no online platform is non-specific info secure—you use habibi at your own risk.

Data protection on our habibi platform

We collect and process personal data (name, contact details, payment information) to operate habibi, verify your account, process deposits and withdrawals, and comply with legal obligations. We do not share your data with third parties except where required by law or to process your payments (payment providers retain data as per their privacy policies). Your data is stored securely and accessed only by habibi staff who need it for platform operations.

For full details on how we handle your data, see our privacy policy. You may request access to or deletion of your data by contacting support, subject to legal retention requirements.

Terms changes and user notice on habibi

We may update these terms at any time. When we do, we publish the updated version on this page and notify you via your habibi account or email if the change is material (e.g., a change to deposit or withdrawal methods, or new prohibited conduct). Your continued use of habibi after the update constitutes your acceptance of the new terms.

Our habibi Platform Account Terms are designed to be clear and fair. If you have any questions about these terms, contact our support team. We are here to help users understand our platform and resolve any concerns.

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